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These Terms and Conditions govern the provision of dental healthcare services by The hospital is committed to delivering ethical, professional, and patient-centered dental care in accordance with accepted clinical standards and applicable laws.
By visiting the hospital, registering as a patient, or receiving treatment, patients acknowledge that they understand the nature of dental services and agree to comply with these Terms. These Terms apply to all patients, attendants, guardians, and visitors within the hospital premises.
Acceptance of these Terms is a mandatory condition for receiving any consultation, diagnostic service, or dental treatment at the hospital. Patients who proceed with appointments or treatment are deemed to have voluntarily accepted these Terms in full.
If a patient does not agree with any part of these Terms, they have the right to decline treatment. Continued use of hospital services after updates or modifications to these Terms constitutes acceptance of the revised Terms.
The hospital provides a wide range of dental services including preventive care, diagnosis, restorative treatments, oral surgery, orthodontics, prosthodontics, and cosmetic dentistry. All services are offered based on clinical evaluation, professional judgment, and patient cooperation.
The hospital reserves the right to modify, limit, or discontinue any service when medically necessary or due to operational constraints. Treatment decisions are made solely in the best interest of patient health and safety.
Appointments are scheduled based on availability and clinical priority. While the hospital strives to adhere to scheduled appointment times, delays may occur due to emergency cases, complex procedures, or unforeseen circumstances beyond the hospital’s control.
Patients are advised to arrive on time and cooperate during the consultation process. The hospital does not guarantee exact treatment durations or waiting times and shall not be held responsible for scheduling delays.
Patients have the right to receive respectful, dignified, and non-discriminatory care. They are entitled to clear explanations regarding diagnosis, treatment options, associated risks, expected outcomes, and estimated costs before treatment begins.
Patients are also responsible for providing accurate personal and medical information, following prescribed treatment and post-procedure instructions, and maintaining respectful behavior toward hospital staff and other patients.
Patients must fully disclose their medical history, including systemic illnesses, allergies, medications, pregnancy status, and prior dental treatments. Accurate disclosure is essential for safe and effective dental care.
Informed consent is obtained before any procedure. Consent may be written, verbal, or digital, and emergency situations may require immediate treatment without prior written consent to protect patient health.
Diagnosis and treatment planning are based on clinical examination, diagnostic investigations, and patient cooperation. Treatment plans and cost estimates are provisional and may change if additional conditions are identified during treatment.
Dental treatment outcomes vary depending on biological factors, oral hygiene, and patient compliance. The hospital does not guarantee permanent results or aesthetic perfection, and patients acknowledge these inherent limitations.
All treatment charges must be paid as per the agreed treatment plan and hospital billing policies. Fees may vary if treatment requirements change during the course of care.
Insurance claims and third-party payments are subject to insurer approval. The hospital does not guarantee claim settlement, and patients remain responsible for any charges not covered by insurance.
Patients are required to inform the hospital at least twenty-four hours in advance for appointment cancellations. Failure to attend appointments without prior notice may result in cancellation fees.
Refunds are not applicable for completed procedures or services already rendered. Any eligible refunds will be processed in accordance with hospital policy and within a reasonable timeframe.
The hospital maintains patient medical records in a confidential and secure manner, in compliance with applicable data protection and healthcare laws. Patient information is used solely for treatment, documentation, and legal purposes.
Medical records may be disclosed only with patient consent or when required by law. Patients may request access to their records subject to hospital policy and legal guidelines.
The hospital follows strict sterilization, infection control, and safety protocols to ensure patient well-being. Patients are required to comply with all safety instructions while on hospital premises.
The hospital shall not be liable for complications arising from undisclosed medical conditions, patient negligence, non-compliance with instructions, or unpredictable biological responses to treatment.
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India, and any disputes shall be subject to the jurisdiction of courts located in [City/State].
The hospital reserves the right to amend these Terms at any time without prior notice. For queries or concerns, patients may contact [Dental Hospital Name] at [Phone Number] or [Email Address].
